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Terms and Conditions
Acceptance
By purchasing any product owned by Taanbaan, you agree to accept and abide by all the Terms and Conditions of Taanbaan. Any use of I, we, our, and us on the website refers to Taanbaan.
Product Disclaimer
All of our fabrics are handmade and hand-dyed by our skilled artisans. Due to it's hand-made nature, there could be variations in the feel of the fabric, construction, color and technique of the actual product. Kindly bear this in mind while placing your order.
Website Content
Taanbaan does not warrant that product descriptions or any other content on the website is completely accurate, reliable or error-free. If a product you receive has any dissimilarities from the product description (due to the above-mentioned reasons), the only solution will be to return it in unused condition. All the content on this website, including the product descriptions and the prices is subject to change without prior notice.
Care Instructions
Due to the hand-crafted nature of our products, they should be treated gently. Washing instructions are attached with to each item.
Copyright
All content on this site (products, logo, icons, images, texts, data) are property of Taanbaan. You are not allowed to download, modify or reproduce any content without our permission in any form or for any reason whatsoever. You are not allowed to link this website with any other website or document without a written permission. Any violation on our trademark will be liable for legal action.
Returns and Refund Policy
Your product is eligible for return or exchange only if:
1. You have received an incorrect product/different from what you placed an order for.
2. If the product is damaged/has any manufacturing defect.
Products purchased on sale/discount can not be returned or exchanged. It can only be restored depending on the (physical) limitations of the product at a pre-decided cost which will be shared once the request of restoration is raised with us over email at taanbaan.in@gmail.com.
Shipping and Delivery Policy
National Shipping:
Processing Time : Orders are processed within 1-2 business days.
Orders placed after 12 PM will be processed the next business day.
Business Days: Monday to Friday, excluding holidays.
Shipping Methods and Delivery Times
Standard Shipping: 4-5 business days.
Express Shipping: 1-3 business days.
Overnight Shipping: 2 business day.
Please note that delivery times are estimates and may vary depending on the shipping destination and carrier delays.
Shipping Rates
Standard Shipping: Rs. 300/- flat rate.
Express Shipping: Rs. 600/- flat rate.
Overnight Shipping: Rs. 1000/- flat rate.
International Shipping:
Processing Time: Orders are processed within 2-3 business days.
Orders placed after 12 PM will be processed the next business day.
Business Days: Monday to Friday, excluding holidays.
Shipping Methods and Delivery Times
Standard International Shipping: 7-14 business days.
Express International Shipping: 7-10 business days.
Please note that delivery times are estimates and may vary depending on the shipping destination, customs clearance, and carrier delays.
Shipping Rates
Standard International Shipping: as per courier charges.
Express International Shipping: as per courier charges.
Customs, Duties, and Taxes
Customs Fees: All applicable customs fees, taxes, and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package. Please note if you are making remittance from abroad please give an Indian address of friend or family so as it facilitate the order for personal use and not for commercial purposes.
Duties and Taxes: These fees are determined by the destination country. We have no control over these charges and cannot predict what they may be.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. You can track your package through the tracking number provided in the email or mobile.
Shipping Restrictions
We currently do not ship to P.O. Boxes, APO/FPO addresses. If we are unable to ship to your location, you will be notified at checkout.
Delivery Issues
Lost or Stolen Packages: We are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered and you have not received it, please contact us and the courier directly for which we will furnish you the details.
Damaged Packages: If your package arrives damaged, please contact us within 7 days of receipt with your order number and photos of the damage.
Contact Us
If you have any questions about our shipping and delivery policy, please contact us at taanbaan.in@gmail.com or 0091-9560949393 Whatsapp only.
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